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Insured - First-aid & CPR Trained - Serving Greater Austin Since 2010
Frequently Asked Questions
Do you have dogs of your own.
I sure do! I have an 9 year old English Bulldog named Bronson, a 16 year old Am Staff named Jagger and a 7 year old French Bulldog named Zoso.
What is the earliest/latest you can make a visit? How many visits can you make?
6:30a.m. to 8:30p.m...That's a long day, right? I can schedule you for up to 3 visits a day. If you feel more visits are required, I would recommend your pet stay at my airDoG! It often works our better cost-wise as well.
Do you charge extra for administering medications?
I don't like hidden fees, up-selling and add-ons. There are many things folks charge extra for. I do not.
If I am boarding, is there a late pick-up fee?
Traveling today is a challenge in itself. Many places charge a late pick-up fee or an early drop-off fee. Some offer limited hours for pick-up or drop-off. I do not. I know plans can change, flights get delayed , etc. I think it's hard enough being away from your dog.
If I have to cancel, what happens with my deposit?
Plans change. It's no big deal. If you're canceling boarding outside of 30 days, your deposit is refunded in full. Less than 30 days, and your deposit is applied to future services. You can reschedule up to 2x and have the previous deposit applied. After that, your deposit is donated to Austin Bulldog Rescue. Visits purchased as a package of 5 or 10 never expire.